Shipping policy
At Ritik Bikes, we aim to deliver your orders quickly and securely. Please review our shipping policy before placing an order.
1. Order Processing
- Orders are processed within 4–7 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Methods & Delivery Time
- We partner with trusted courier and logistics providers for safe delivery.
- Estimated Your order will be delivered time: 5–10 business days (may vary based on location).
- Delivery timelines are approximate and may be affected by factors beyond our control (weather, strikes, transport delays, etc.).
3. Shipping Charges
- Shipping costs are calculated at checkout and may vary depending on product weight, size, and destination.
- Free shipping may be offered on select products or promotional offers (if applicable).
4. Order Tracking
- Once shipped, customers will receive a tracking ID via email/SMS to monitor their order status.
5. Address & Delivery Responsibility
- Customers must provide a complete and accurate delivery address. Ritik Bikes is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
- If the package is returned due to an incorrect address, re-shipping charges will apply.
6. Damaged or Lost Packages
- If a product is damaged during transit, customers must notify us within 48 hours of delivery with proof (photos/videos).
- Ritik Bikes is not responsible for delays or loss once the shipment has been handed over to the courier. However, we will assist in resolving the issue with the logistics partner.
7. International Shipping
- Currently, we [do / do not] offer international shipping. (✔ You can choose one depending on your business).
8. Contact for Shipping Queries
If you have questions regarding shipping, please contact us:
📍 Address: New Delhi, Delhi, India
📞 Phone: +91 80574 62875
📧 Email: ritikbikes@gmail.com